Datasets:

leibler
/

airline

bucket stringclasses 5 values	instruction stringlengths 190 1.75k	recordings int64 1 3	refused bool 1 class	replay_confirmed bool 1 class	stage stringclasses 3 values	task_id stringlengths 17 17	trusted bool 2 classes
w0t3+p2+	A user writes in. What they tell you, one line each: - wants to book a flight from San Francisco to New York for 3 passengers - user ID is noah_muller_9847 - wants a round-trip in economy, departing March 15 and returning March 20 - wants to be told why the flight was delayed - 4OG6T3 is the reservation the user is tal...	2	false	true	verifier_derived	task_58d9d004df44	false
null	A user writes in. What they tell you, one line each: - wants the one-stop LAS to IAH itinerary changed to a nonstop flight, if there's availability - wants the checked bag removed from the reservation and the bag fee refunded - User ID: james_taylor_7043 - Reservation ID: 1N99U6 - wants to switch to Flight HAT266 (the ...	1	false	true	verifier_derived	task_7103068e83d8	false
w0t3+p2+	A user writes in. What they tell you, one line each: - is Mei Brown, user ID mei_brown_7075 - says they are a Gold member - complains about the delay on flight HAT045 from PHX to SEA, which will make them miss an important meeting - wants to know what compensation can be offered for the delay - wants the maximum compen...	2	false	true	verifier_derived	task_38f01f58e408	false
w0t3+p2+	A user writes in. What they tell you, one line each: - wants the IAH to SEA flight on May 23 pushed back to May 24 - wants to upgrade all passengers on the IAH to SEA flight to business class - user ID is liam_khan_2521; does not have the reservation ID, wants it looked up - wants to be told how many passengers are on ...	1	false	true	verifier_derived	task_aa53fb9743ad	false
w0t3+p2+	A user writes in. What they tell you, one line each: - wants to cancel flight booking and get a full refund - user ID is sophia_silva_7557 - confirmation number is H8Q05L - reason is change of plans — the flight overlaps with my best friend's birthday - would like to cancel only if I can receive a full refund What the...	1	false	true	verifier_derived	task_4b026444ec34	false
w0t3+p1	A user writes in. What they tell you, one line each: - user is Yara Garcia - reservation is HXDUBJ - wants outgoing flight changed to a nonstop option on the next day, departing after 8am and before 9pm - wants return from SFO moved back by one day, departing between 8am-9pm - wants ticket upgraded to business class - ...	1	false	true	verifier_derived	task_8eb93c72d73f	false
w0t2p2+	A user writes in. What they tell you, one line each: - wants to cancel reservation, confirmation code EHGLP3 - wants to be told what the refund would be if they cancel - user ID is emma_kim_9957 - it's been more than 24 hours since booking, but was out of town during that time and couldn't take care of it - doesn't wan...	1	false	true	verifier_derived	task_ed9a983f613b	false
w0t2p2+	A user writes in. What they tell you, one line each: - name is Daiki Lee - wants to change the flight out of JFK on May 17 to a nonstop flight - needs to get back home sooner because the cat is really sick - will only make the change if the total cost is under $100 - does not want to buy a brand-new ticket - wants the ...	2	false	true	verifier_derived	task_590fb0d72ff6	false
w0t2p2+	A user writes in. What they tell you, one line each: - wants to cancel the flight with a full refund - the flight overlaps with the user's best friend's birthday - wants to cancel only if a full refund is given - user ID is sophia_silva_7557 - reservation/confirmation number is H8Q05L - wants to be told whether H8Q05L ...	2	false	true	verifier_derived	task_8da74533ad9d	false
w0t2p2+	A user writes in. What they tell you, one line each: - wants travel insurance added to their flight reservation if it is missing - wants to be told whether travel insurance is on the reservation - is traveling with family and everyone else already has insurance on their tickets - user ID is sophia_taylor_9065 and reser...	2	false	true	trusted	task_a4d6be7910cc	true
null	A user writes in. What they tell you, one line each: - is Raj Brown - current reservation is roundtrip DTW ↔ LGA, reservation ID VA5SGQ - wants to change the roundtrip to nonstop DTW ↔ JFK on the same dates because of a health issue - only early flights that arrive before 7am at the destination - wants the cheapest Eco...	2	false	true	verifier_derived	task_ba405e47de23	false
null	A user writes in. What they tell you, one line each: - wants to change upcoming ATL to PHL flight to the day after the original reservation - wants the cheapest option in Economy (not Basic Economy) - lives in Princeton, open to flying into EWR instead of PHL if that's cheaper - fine with any refund going back to the o...	1	false	true	trusted	task_87483c9ba9ae	true
w0t2p2+	A user writes in. What they tell you, one line each: - wants to cancel flights from MCO to CLT and get a refund - name is Amelia Sanchez - user ID is amelia_sanchez_4739 What they tell you later, when you ask or when what they first asked for cannot be done: - wants reservation 3FRNFB cancelled for both passengers (Am...	1	false	true	verifier_derived	task_52ee73fbced7	false
null	A user writes in. What they tell you, one line each: - wants to change the ATL to PHL flight to the day after the current reservation, cheapest option in Economy (not Basic Economy) - fine having any refund go back to the original form of payment - user ID is aarav_garcia_1177 - does not have the reservation ID; wants ...	1	false	true	verifier_derived	task_d261068c38f2	false
null	A user writes in. What they tell you, one line each: - wants to book a one-way flight from New York to Seattle on May 20 in economy - can't depart before 11am ET - prefers nonstop, but one stop is fine if it's cheaper - user ID is mia_li_3668 - flexible on New York airport: JFK, LGA, or EWR are all fine - has 3 bags - ...	1	false	true	verifier_derived	task_d6a4c332b3fc	false
w0t3+p2+	A user writes in. What they tell you, one line each: - is Ivan Rossi - wants the upcoming flight out of Newark (EWR) on May 21 changed to a nonstop flight on the same day - wants to be told what nonstop options are available and what it would cost to change - user ID is ivan_rossi_8555 What they tell you later, when y...	1	false	true	verifier_derived	task_b172aaa3360c	false
null	A user writes in. What they tell you, one line each: - is Aarav Ahmed, user id aarav_ahmed_6699 - wants to cancel booking IFOYYZ - wants to cancel booking NQNU5R - wants reservation M20IZO upgraded to business class - wants to use the credit card ending in 7334 for any fees or fare differences - wants the M20IZO upgrad...	1	false	true	verifier_derived	task_228318b69021	false
w0t3+p2+	A user writes in. What they tell you, one line each: - is Sophia Silva, user ID sophia_silva_7557 - wants any future reservation that includes a flight longer than 4 hours cancelled - wants any itinerary 3 hours or less total (including layovers) upgraded to business wherever possible - does not want any upgrades proce...	1	false	true	verifier_derived	task_b4a95d5737e7	false
null	A user writes in. What they tell you, one line each: - is Sofia Kim - wants to change the return flight for the Houston → Denver trip - wants the fastest possible return itinerary (including any layover time) on the same day as departure, May 27; if the fastest isn't available, the next fastest is fine - needs to stay ...	1	false	true	verifier_derived	task_00710e9dded6	false
w0t2p2+	A user writes in. What they tell you, one line each: - wants to cancel the flight from ATL to JFK on May 17 (accidentally booked two flights for the same day) - is Mohamed Hernandez - user ID is mohamed_hernandez_5188 - cancellation reason is change of plan: booked two flights for the same day by mistake and only needs...	2	false	true	verifier_derived	task_41f922d0f9b8	false
null	A user writes in. What they tell you, one line each: - is Aarav Ahmed, user id aarav_ahmed_6699 - wants to cancel upcoming flight on May 22 from JFK to MCO - is a Silver member and expects a full refund for the cancellation - wants to book a new flight from JFK to SFO on May 24 (economy) after the cancellation - just 1...	1	false	true	reference_confirmed	task_a1fdda6306f0	false
w0t3+p2+	A user writes in. What they tell you, one line each: - wants to cancel all upcoming flights that only have one passenger on the reservation - wants to give up the seat for someone else who may need it - user ID is amelia_davis_8890 - reason for cancelling UDMOP1: no longer needs to take the trip What they tell you lat...	2	false	true	verifier_derived	task_3d9770175338	false
w0t3+p2+	A user writes in. What they tell you, one line each: - is Mei Brown, user ID mei_brown_7075 - is complaining about the delayed flight HAT045 from PHX to SEA, which will make them miss an important meeting - says they are a Gold member - wants the maximum compensation available for the delay - wants the compensation ref...	2	false	true	verifier_derived	task_d8f83e2314ca	false
w0t2p1	A user writes in. What they tell you, one line each: - I'm Anya Garcia, user id anya_garcia_5901 - My confirmation number is JMO1MG - wants to be told the total number of suitcases allowed with reservation JMO1MG - wants the allowance given as a number (like "2" or "3"), not written out in words - pretty sure I'm a Gol...	1	false	true	trusted	task_e2aeb964d460	true
w0t3+p2+	A user writes in. What they tell you, one line each: - wants the outgoing flight of reservation HXDUBJ changed to a nonstop flight the next day (delayed by one day) - only wants flights departing after 8am and before 9pm - wants the return from SFO moved back by one day - wants the ticket upgraded to business class - w...	2	false	true	trusted	task_1f17cc4e5734	true
null	A user writes in. What they tell you, one line each: - wants the passenger name on the upcoming New York to Chicago trip changed to me (Omar Rossi) - wants the ticket upgraded to economy class - wants to add 3 checked bags - User ID: omar_rossi_1241 - doesn't have the reservation ID handy; wants it located with the use...	1	false	true	reference_confirmed	task_a5893a29ed5f	false
w0t2p2+	A user writes in. What they tell you, one line each: - wants the flights on reservation SI5UKW canceled and a refund - reason for cancellation: plans have changed and won't be able to take this trip - if a full refund isn't possible on Basic Economy, wants a travel voucher/gift card or at minimum a partial refund (50%)...	1	false	true	verifier_derived	task_d5edc3b1c8c2	false
w0t2p2+	A user writes in. What they tell you, one line each: - wants to cancel flights from MCO to CLT and request a refund - name is Amelia Sanchez, user ID amelia_sanchez_4739 - reason for cancellation is other reasons: an unexpected personal situation - wants a full refund for both passengers What they tell you later, when...	1	false	true	trusted	task_414ca6ac8b13	true
w0t3+p2+	A user writes in. What they tell you, one line each: - wants compensation for a canceled flight on a business trip earlier this month that caused a missed important meeting - name is Sophia Silva - wants to be told what compensation can be issued for the missed meeting and disruption - user ID is sophia_silva_7557 - ex...	1	false	true	trusted	task_4f03a5cb2361	true
w0t2p2+	A user writes in. What they tell you, one line each: - wants to cancel the flight and get a refund because sick and purchased insurance with the booking - user ID is anya_garcia_5901 - reservation number is 3RK2T9 What they tell you later, when you ask or when what they first asked for cannot be done: - wants agent to...	1	false	true	verifier_derived	task_93d386da91e8	false
w0t3+p2+	A user writes in. What they tell you, one line each: - is Ethan Martin, user id ethan_martin_2396 - wants to be told exactly why flight HAT039 from ATL to SEA is delayed - wants compensation for the delay: a voucher for future travel or a refund back to the original payment method - is not trying to cancel or change th...	1	false	true	verifier_derived	task_3e1313a9a33b	false
w0t2p2+	A user writes in. What they tell you, one line each: - I'm Anya Garcia - wants to cancel the flight booked accidentally this morning (about 10 hours ago) and get a full refund - my user ID is anya_garcia_5901 - my confirmation number is 3RK2T9 - canceling because it was an accidental booking (change of plans) What the...	1	false	true	verifier_derived	task_2441d4d90703	false
null	A user writes in. What they tell you, one line each: - wants all of my business-class flights downgraded to economy - same flights, same passengers, no changes other than the cabin - My name is Omar Davis - My user ID is omar_davis_3817 - wants each refund sent back to the original payment method for each reservation, ...	1	false	true	trusted	task_7cbfd8f2464f	true
w0t3+p2+	A user writes in. What they tell you, one line each: - wants the agent to look up what happened with the delayed flight on their most recent reservation and tell them what can be done to make it right - user ID is noah_muller_9847 - does not remember the reservation ID; it was the most recent/last reservation - believe...	1	false	true	verifier_derived	task_1b12b4cc0f67	false
null	A user writes in. What they tell you, one line each: - wants to remove one passenger, Sophia, from the upcoming round-trip LAS to DEN reservation (departing May 19, returning May 20) - wants the entire amount for Sophia's ticket refunded to the original payment method - wants to be told how much the refund would be - u...	1	false	true	verifier_derived	task_3138663d679d	false
w0t3+p2+	A user writes in. What they tell you, one line each: - is Mia Kim, user ID mia_kim_4397 - wants the passenger Ethan removed from reservation H9ZU1C - if removing Ethan isn't possible, wants reservation H9ZU1C cancelled and will rebook later - wants the cheapest direct round-trip from New York (JFK or EWR) to anywhere o...	3	false	true	trusted	task_76898e9a3a2a	true
w0t3+p2+	A user writes in. What they tell you, one line each: - wants travel insurance added to my flight reservation - is traveling with family who already have insurance attached to their tickets - user ID is sophia_taylor_9065 - reservation ID is PEP4E0 - pay with credit_card_9302073 - wants help to confirm what's going on w...	1	false	true	verifier_derived	task_3085700ab480	false
null	A user writes in. What they tell you, one line each: - wants a new reservation for friend Ivan Smith exactly the same as my current reservation (same flights/dates/times/class), with only him as the passenger - user is Ivan Muller, user ID ivan_muller_7015; Ivan Smith is already listed in the profile - pay with the cer...	1	false	true	reference_confirmed	task_a5dbeb9362c4	false
w0t3+p2+	A user writes in. What they tell you, one line each: - wants a new reservation for friend Ivan Smith with exactly the same itinerary as the current reservation - the only passenger on the new booking should be Ivan Smith - no baggage, no insurance on the new booking - if the total price is over $400, use my certificate...	2	false	true	verifier_derived	task_22281036f239	false
null	A user writes in. What they tell you, one line each: - wants to cancel upcoming flight on May 22 from JFK to MCO with a full refund back to the original payment method - wants to book a new flight from JFK to SFO on May 24 - is a Silver member - user ID is aarav_ahmed_6699 - wants the second cheapest economy option for...	1	false	true	reference_confirmed	task_d3a43b4f43c6	false
null	A user writes in. What they tell you, one line each: - wants to book a one-way flight from New York to Seattle on May 20 in economy - can't depart before 11am EST - prefers a nonstop flight if possible, one stop is okay - flexible on the New York airport—JFK, EWR, or LGA is fine - user ID is mia_li_3668 - 1 passenger: ...	2	false	true	reference_confirmed	task_ad6283abf94c	false
w0t3+p2+	A user writes in. What they tell you, one line each: - wants to book a one-way flight from Chicago (ORD) to Philadelphia (PHL) on May 26, the exact same flight taken on May 10 on that route - name is Sophia Silva - user ID is sophia_silva_7557 - wants economy on HAT271 - two passengers: Sophia Silva and Kevin Smith (DO...	1	false	true	trusted	task_6b83fcaaa3f5	true
w0t3+p2+	A user writes in. What they tell you, one line each: - wants to book a one-way flight from ORD to PHL on May 26 - wants it to be the exact same flight as the one taken on May 10 for ORD to PHL - name is Sophia Silva, user ID sophia_silva_7557 - second passenger Kevin Smith, DOB 2001-04-12 - economy cabin - wants an ais...	2	false	true	trusted	task_a91f629fe640	true
null	A user writes in. What they tell you, one line each: - My name is Mohamed Silva, and my user ID is mohamed_silva_9265 - wants to be told the total of all gift card balances vs. the total of all travel certificate balances - wants upcoming reservation changed to the cheapest business class round trip available, keeping ...	1	false	true	verifier_derived	task_26ca9e8274dd	false
null	A user writes in. What they tell you, one line each: - wants to be told how much is left on gift cards and travel certificates and the total balance for each category - wants upcoming reservation changed to the cheapest available business class round trip, same travel dates - nonstop is nice but connections are fine to...	1	false	true	reference_confirmed	task_95195a9502ad	false
null	A user writes in. What they tell you, one line each: - is Mohamed Silva - wants to be told the total balance on my gift cards - wants to be told the total balance on my certificates - user ID is mohamed_silva_9265 - wants to change upcoming reservation: keep the same travel dates, but switch to the cheapest business-cl...	1	false	true	verifier_derived	task_2e84928504a2	false
null	A user writes in. What they tell you, one line each: - wants upcoming flight on May 22 (JFK → MCO) cancelled with a full refund - is a Silver member - wants to book a new flight on May 24 (JFK → SFO) in economy, the second cheapest option - user ID is aarav_ahmed_6699 - does not have the reservation ID; wants it locate...	1	false	true	trusted	task_86347c29f8db	true
null	A user writes in. What they tell you, one line each: - is Mohamed Silva, user id mohamed_silva_9265 - wants to be told the total balance across all gift cards - wants to be told the total balance across travel certificates - wants the most recent reservation changed to the cheapest business-class round trip without cha...	1	false	true	reference_confirmed	task_b4b0ee2cf6ef	false
null	A user writes in. What they tell you, one line each: - wants to cancel the upcoming flight on May 22 (JFK → MCO) - is a Silver member expecting a full refund back to the original payment method - user ID is aarav_ahmed_6699 - wants to book a new flight from JFK to SFO on May 24 in Economy - wants the second cheapest op...	1	false	true	trusted	task_4d1751abb5b2	true
null	A user writes in. What they tell you, one line each: - wants to book a one-way flight from New York to Seattle on May 20 - user ID is mia_li_3668 - no preference for departing airport; any of JFK/LGA/EWR is fine - has 3 bags - does not want insurance - wants to pay using two certificates; if only one can be used, apply...	1	false	true	trusted	task_dab02f962c2a	true
w0t3+p2+	A user writes in. What they tell you, one line each: - is Olivia Gonzalez - wants the return flight from the Texas trip, departing 3pm on the 28th, changed to a later flight back to Newark (EWR only) that same day, or if not possible the earliest flight the next day - user ID is olivia_gonzalez_2305 What they tell you...	3	false	true	verifier_derived	task_c6ac521fb8ba	false
null	A user writes in. What they tell you, one line each: - name is Sophia Martin, user ID sophia_martin_4574 - wants to check whether the profile has duplicate/conflicting reservations and cancel the ones not needed - actual plans are arriving in New York from Dallas on May 17 and leaving Boston on May 22 - does not want r...	1	false	true	verifier_derived	task_4e6b876d9bce	false
w0t3+p2+	A user writes in. What they tell you, one line each: - is Sophia Martin, user ID sophia_martin_4574 - intended travel: arrive in New York from Dallas on May 17, leave Boston on May 22 - wants profile checked for duplicate/conflicting reservations and to be told which ones should be canceled - wants the duplicate/confli...	2	false	true	verifier_derived	task_7d2ea51cd375	false
null	A user writes in. What they tell you, one line each: - wants to cancel all upcoming flights that only have one passenger on the reservation - still wants to cancel even if some aren't refundable - user ID is amelia_davis_8890 What they tell you later, when you ask or when what they first asked for cannot be done: - wa...	1	false	true	trusted	task_d105e0fccf06	true
null	A user writes in. What they tell you, one line each: - is Mohamed Hernandez, user ID mohamed_hernandez_5188 - accidentally booked two flights on May 17 and wants to cancel the one from ATL to JFK What they tell you later, when you ask or when what they first asked for cannot be done: - is a Silver member and asks for ...	2	false	true	trusted	task_1b28184945ac	true
null	A user writes in. What they tell you, one line each: - wants to cancel the flight immediately because of a family emergency, with a full refund - does not want to be transferred to anyone else - user ID is sophia_taylor_9065 - reservation is PEP4E0 - cannot accept a credit or vouchers instead of a refund What they tel...	2	false	true	verifier_derived	task_582dd8152d9a	false
w0t3+p2+	A user writes in. What they tell you, one line each: - wants to know the total gift card balance - wants to know the total certificate balance - wants to change most recent reservation to the cheapest business-class round trip without changing the travel dates - doesn't care if it's nonstop or has stops - name is Moham...	1	false	true	verifier_derived	task_36e74613df04	false
null	A user writes in. What they tell you, one line each: - is Sophia Taylor, user ID sophia_taylor_9065 - wants to cancel reservation PEP4E0 because of a family emergency - wants a full refund - does not want to be transferred to another agent	1	false	true	verifier_derived	task_4d38613c5d11	false
null	A user writes in. What they tell you, one line each: - wants the flight cancelled as soon as possible due to a family emergency - wants a full refund - user ID is sophia_taylor_9065 - reservation number is PEP4E0 - wants a full refund, not a credit - does not want to be transferred to anyone else What they tell you la...	1	false	true	verifier_derived	task_699996a2fdb4	false
w0t3+p2+	A user writes in. What they tell you, one line each: - is Sophia Martin - wants the profile checked for duplicate or overlapping reservations and help fixing it (deciding what should be canceled) - needs to arrive in New York from Dallas on May 17 - will be leaving Boston on May 22 - user ID is sophia_martin_4574 - wan...	1	false	true	verifier_derived	task_59bed7111b22	false
null	A user writes in. What they tell you, one line each: - is Raj Sanchez, user ID raj_sanchez_7340 - wants to cancel the reservation for the trip from Philadelphia to LaGuardia - wants to be told, before cancelling, whether it is refundable and what refund amount they would receive	1	false	true	trusted	task_9e7364f14886	true
w0t3+p1	A user writes in. What they tell you, one line each: - wants to cancel all of my upcoming flights - does not have the reservation numbers - user ID is amelia_davis_8890 - wants all 5 upcoming reservations cancelled even if some are not refundable, to give up the seats for someone else What they tell you later, when yo...	2	false	true	verifier_derived	task_798d32e47dee	false
null	A user writes in. What they tell you, one line each: - name is Amelia Davis - user ID is amelia_davis_8890; does not have the reservation IDs - wants to cancel all of my upcoming flights - cancellation reason is other reasons: a personal situation, cannot travel anymore - wants all upcoming reservations cancelled even ...	1	false	true	verifier_derived	task_c04f084bdf22	false
w0t3+p2+	A user writes in. What they tell you, one line each: - wants to cancel upcoming flights on reservation XEHM4B - wants to cancel upcoming flights on reservation 59XX6W - is cancelling because they are sick - User ID: daiki_muller_1116 - wants to be told if they have any other upcoming flights on the account and the tota...	3	false	true	verifier_derived	task_f319798f5380	false
null	A user writes in. What they tell you, one line each: - wants to cancel all of my upcoming flights; doesn't have the reservation IDs - user ID is amelia_davis_8890 - reason for cancelling is a change of plan; schedule changed and won't be traveling - wants all upcoming flights cancelled anyway even if some tickets are n...	1	false	true	verifier_derived	task_6834ad282ee8	false
w0t3+p1	A user writes in. What they tell you, one line each: - is Anya Garcia - wants to cancel the flight booked by mistake and get a full refund - booked the flight about 10 hours ago, this morning - user ID is anya_garcia_5901 - confirmation number is 3RK2T9 What they tell you later, when you ask or when what they first as...	2	false	true	verifier_derived	task_76169bced72d	false
w0t3+p1	A user writes in. What they tell you, one line each: - wants the upcoming return flight (currently a one-stop ATL to LAX) changed to a nonstop flight from ATL to LAS (Las Vegas) - is James Lee - user ID is james_lee_6136 and reservation ID is XEWRD9 What they tell you later, when you ask or when what they first asked ...	2	false	true	verifier_derived	task_cbf0d174ab0c	false
w0t2p1	A user writes in. What they tell you, one line each: - wants the flights under reservation SI5UKW cancelled - wants a refund for the cancelled flights - reservation ID is SI5UKW - reservation is under Amelia Rossi - reason for cancellation is change of plans / personal reasons - wants both flights cancelled (cancel bot...	2	false	true	trusted	task_a8888bc3514f	true
w0t3+p1	A user writes in. What they tell you, one line each: - user is Emma Kim - wants to cancel reservation EHGLP3 - wants to be told what refund they would receive for cancelling EHGLP3 - wants to be told the refund before the cancellation is finalized - was out of town during the 24-hour window What they tell you later, w...	1	false	true	verifier_derived	task_15c639e6dee0	false
w0t3+p1	A user writes in. What they tell you, one line each: - is Ethan Martin - flight HAT039 from ATL to SEA has been delayed - wants to know why flight HAT039 is delayed - wants compensation for the disruption of the delay - does not want to cancel or change the reservation - willing to accept a future travel voucher or a r...	2	false	true	verifier_derived	task_f6a4bc9aa54e	false
w0t3+p1	A user writes in. What they tell you, one line each: - wants to cancel a reservation from Philadelphia to LaGuardia - name is Raj Sanchez - user ID is raj_sanchez_7340 What they tell you later, when you ask or when what they first asked for cannot be done: - customer support on the phone said a service agent would be ...	1	false	true	trusted	task_5ab26a50a593	true
w0t3+p1	A user writes in. What they tell you, one line each: - wants the flight from IAH to SEA on May 23 pushed back to May 24 - wants the cabin upgraded to business for all passengers on the IAH → SEA flight - user ID is liam_khan_2521; does not have the reservation ID and wants it looked up - wants Option A: both segments c...	1	false	true	verifier_derived	task_d2a282914c49	false
null	A user writes in. What they tell you, one line each: - I'm Sophia Silva (user ID: sophia_silva_7557) - wants compensation for a canceled business flight earlier this month that caused me to miss a very important meeting, and for the inconvenience - the flight was on May 3, from Chicago (ORD) to New York (JFK); no reser...	1	false	true	trusted	task_6d56a2bc7941	true
w0t3+p1	A user writes in. What they tell you, one line each: - wants to cancel upcoming reservation IFOYYZ - wants to cancel upcoming reservation NQNU5R - wants reservation M20IZO changed to a nonstop flight if one is available - name is Aarav Ahmed - user ID is aarav_ahmed_6699 What they tell you later, when you ask or when ...	3	false	true	verifier_derived	task_63d99a8764ca	false
w0t3+p1	A user writes in. What they tell you, one line each: - is Sophia Silva, user ID sophia_silva_7557 - wants future trips listed with the total duration of each itinerary, including layovers - wants any reservations that include a flight longer than 4 hours cancelled - for itineraries 3 hours or less total (including layo...	1	false	true	verifier_derived	task_af3af71b0bed	false
w0t3+p1	A user writes in. What they tell you, one line each: - wants to change the upcoming flight departing JFK on May 17 to a nonstop flight - will make the change only if the total change cost is under $100 - does not want to buy a brand-new ticket, just modify the existing reservation - needs to get back home sooner becaus...	2	false	true	verifier_derived	task_5f4a86356c3b	false
w0t3+p1	A user writes in. What they tell you, one line each: - wants to change upcoming flight out of Newark (EWR) on May 21 to a nonstop option on the same day - mom is really sick and needs to get back home sooner to take care of her - user ID is ivan_rossi_8555 - doesn't have the reservation ID, wants it looked up with the ...	1	false	true	verifier_derived	task_0759bbc323c7	false
w0t1p1	A user writes in. What they tell you, one line each: - wants to cancel the travel insurance purchased for the flight and get a full refund - does not want to cancel or change the flight itself - not happy with the insurance service received	1	false	true	verifier_derived	task_70941e39f7a4	false
w0t1p1	A user writes in. What they tell you, one line each: - wants to cancel the travel insurance purchased for the flight and get a full refund for the insurance only - does not want to cancel the flight itself What they tell you later, when you ask or when what they first asked for cannot be done: - asks to check for an e...	1	false	true	trusted	task_69bae6588ddf	true
w0t2p1	A user writes in. What they tell you, one line each: - wants the flight on reservation EUJUY6 moved two days later - confirmation code is EUJUY6 - does not want to cancel the reservation - wife passed away yesterday What they tell you later, when you ask or when what they first asked for cannot be done: - does not wan...	1	false	true	trusted	task_bcb905d0739b	true
w0t3+p1	A user writes in. What they tell you, one line each: - wants to cancel flights from MCO to CLT and get a refund - name is Amelia Sanchez - User ID: amelia_sanchez_4739 - doesn't have the reservation ID handy What they tell you later, when you ask or when what they first asked for cannot be done: - still wants Reservat...	2	false	true	trusted	task_61199dd6f274	true
w0t1p1	A user writes in. What they tell you, one line each: - wants to cancel the travel insurance on the upcoming flight reservation and get a full refund of the insurance - does not want the flight itself canceled - reason: unhappy with the insurance service What they tell you later, when you ask or when what they first as...	1	false	true	verifier_derived	task_9da9d4009ed5	false
w0t3+p1	A user writes in. What they tell you, one line each: - wants to cancel the upcoming flight and request a refund - is sick and won't be able to travel - says they purchased travel insurance with the booking - is Anya Garcia - user ID is anya_garcia_5901 - reservation/confirmation number is 3RK2T9 - paid with a gift card...	2	false	true	verifier_derived	task_db75999c8f73	false
null	A user writes in. What they tell you, one line each: - wants compensation or travel credit for the significant delay of the most recent flight - user ID is noah_muller_9847 - the delayed flight was on the most recent reservation / last trip taken; does not remember the reservation code	1	false	true	verifier_derived	task_8b8e573b53c3	false
null	A user writes in. What they tell you, one line each: - is Sophia Silva, user id sophia_silva_7557 - wants any future reservations that include any flight longer than 4 hours cancelled - wants to be told the flight durations so they can confirm - wants reservations that are 3 hours or less total (including layovers) upg...	1	false	true	reference_confirmed	task_c213a7c797c5	false
null	A user writes in. What they tell you, one line each: - wants the flight date moved out by two days (same trip pushed two days later) - does not want to cancel the reservation - cannot travel on the original day because his wife passed away yesterday - name is Lucas Brown - reservation code is EUJUY6 - user ID is lucas_...	2	false	true	trusted	task_c77d85b9c4f8	true
w0t3+p1	A user writes in. What they tell you, one line each: - wants to be told the total number of suitcases the reservation allows, given as a number (like "2" or "3"), not spelled out - User ID is anya_garcia_5901 - reservation/confirmation number is JMO1MG - believes they are a Gold member and wants the total number of che...	1	false	true	trusted	task_b2dc54b4c323	true
w0t3+p1	A user writes in. What they tell you, one line each: - wants to cancel all upcoming flights that have only one passenger on the reservation - is giving up the seat for someone else who may need it - user ID is amelia_davis_8890 - cancellation reason for UDMOP1 is other: no longer going, giving up the seat for someone w...	1	false	true	verifier_derived	task_590fb4365105	false
w0t3+p1	A user writes in. What they tell you, one line each: - wants to be compensated for the missed meeting and the disruption caused by the airline canceling a business trip earlier this month - user ID is sophia_silva_7557 - does not have the reservation ID; wants it looked up using account details What they tell you late...	1	false	true	trusted	task_02d9423b00d4	true
w0t3+p1	A user writes in. What they tell you, one line each: - is Ethan Martin, user id ethan_martin_2396 - is calling about delayed flight HAT039 from ATL to SEA - wants to know why flight HAT039 is delayed - wants compensation for the delay (voucher for future travel or a refund to original payment method) - is not looking t...	1	false	true	trusted	task_cc9adb6da612	true
w0t3+p1	A user writes in. What they tell you, one line each: - wants compensation for a delay on my most recent flight reservation - user ID is noah_muller_9847 - the delayed flight is the outbound on May 27 (LAX → MIA), HAT228, for which a delay notification was received What they tell you later, when you ask or when what th...	1	false	true	verifier_derived	task_3e214ad521bd	false
w0t3+p1	A user writes in. What they tell you, one line each: - wants to cancel flight reservation EHGLP3 - is Emma Kim - user ID is emma_kim_9957 What they tell you later, when you ask or when what they first asked for cannot be done: - does not want to cancel unless a refund is given - was out of town during the 24-hour wind...	2	false	true	verifier_derived	task_36f70dc4db04	false
null	A user writes in. What they tell you, one line each: - wants to cancel the flight booked by mistake about 10 hours ago and get a full refund, confirmation number 3RK2T9 - is Anya Garcia What they tell you later, when you ask or when what they first asked for cannot be done: - wants the booking timestamp on confirmatio...	1	false	true	trusted	task_8f0512423279	true
null	A user writes in. What they tell you, one line each: - is Yara Garcia, reservation HXDUBJ - wants outgoing flight changed to a nonstop option the next day (depart one day later), only if it departs after 8am and before 9pm - wants return from SFO moved back by one day - wants the ticket upgraded to business class - wan...	1	false	true	reference_confirmed	task_220fb63334a8	false
null	A user writes in. What they tell you, one line each: - is Sophia Silva, user ID sophia_silva_7557 - wants all future bookings pulled up and to be told the total travel duration for each itinerary (including any layovers) - wants any reservations that contain a flight longer than 4 hours cancelled - wants itineraries 3 ...	1	false	true	reference_confirmed	task_97b985e7a2c7	false
w0t3+p1	A user writes in. What they tell you, one line each: - wants to file a complaint and get compensation for a canceled business flight earlier this month - expects to be compensated for the missed meeting and lost business opportunity as well as the disruption - user ID is sophia_silva_7557 What they tell you later, whe...	1	false	true	verifier_derived	task_2c3ede3ec056	false
null	A user writes in. What they tell you, one line each: - I'm Anya Garcia; user ID anya_garcia_5901 - confirmation number is JMO1MG - wants to confirm the total number of suitcases allowed on upcoming flight - believes they are a Gold member - wants the allowance stated as a number (like "2" or "3"), not in words What th...	1	false	true	trusted	task_8ee2f38b3b5e	true
w0t3+p1	A user writes in. What they tell you, one line each: - wants to book a flight from San Francisco to New York for 3 passengers - user ID is noah_muller_9847 - wants to depart March 18 and return March 22 What they tell you later, when you ask or when what they first asked for cannot be done: - wants to depart June 18, ...	1	false	true	verifier_derived	task_37cdf37f67e2	false
null	A user writes in. What they tell you, one line each: - wants to cancel the reservation for the trip from Philadelphia to LaGuardia - customer support on the phone said a service agent would be able to help cancel it - user ID is raj_sanchez_7340 - wants to be told whether they are eligible for a refund before cancellin...	1	false	true	verifier_derived	task_72a32579f94a	false
w0t2p1	A user writes in. What they tell you, one line each: - wants to cancel the travel insurance purchased for the flight and get a full refund - does not want to cancel the flight itself - is unhappy with the service received around the insurance - user ID is sophia_silva_7557 - reservation confirmation number is H8Q05L W...	1	false	true	verifier_derived	task_5908b39c3b8e	false

End of preview. Expand in Data Studio

airline

An executable Environment for tool-using agents, rebuilt from recorded traces. Release: 100.0% (130 of 130) of its Tasks replay as recorded.

Use it

uv run kullback fetch leibler/airline --out env-airline
uv run kullback run --workdir env-airline --task <task id> --model provider/model
uv run kullback verdict --workdir env-airline --judge-model provider/model
uv run kullback report --workdir env-airline

fetch checks the content hash; --revision <tag> fetches an earlier publish. Without --judge-model a Task's judge items stay unjudged and its Run gets no score.

harbor/ holds 98 Tasks in the Harbor task format; a judge item is scored at test time by the model KULLBACK_JUDGE_MODEL names, with HARNESS_ALLOW_MODEL_REQUESTS=1 and the model's keys; without an answer the trial is unscored, not 0.

reward.txt is 1 when every gated item holds and 0 otherwise, a pass or a fail; the weighted items shape a reward past the gates, kept as shaped_reward in items.json.

uv run harbor run -p harbor/airline-task_58d9d004df44 -a oracle
uv run harbor run -p harbor/airline-task_58d9d004df44 -a <agent> -m <provider/model>

What is inside

130 Tasks over 13 tools, each with the world it starts from and, where one was derived, its Verifier in code; tasks.jsonl lists them. One Task's instruction opens, for example: "wants to book a flight from San Francisco to New York for 3 passengers".

Known issues

2026-10-21: Some Tasks can be wrong. A Verifier can check the wrong thing or a Task can be unfinishable. Treat a single Task's result with care and the set as a whole as an eval. A Task that needs a fact the user gives mid conversation cannot be finished in the package, because the simulated user does not ship.
2026-10-21: Tasks that did not pass every check are not graded.
2026-10-21: 16 Tasks have no solution/, so Harbor's oracle agent has nothing to run on them.

How it was built

Kullback rebuilt the world and its tools from the recorded conversations and replayed the recordings through it. Each Verifier is derived from the user's ask in the recording and the policy, checks the end state in code, and went through automated checks before release. The harness is open source: Kullback, published by Leibler.

Built: build-20261020, git 0019eb8046cb8fad, 2026-10-21T16:17:41+00:00. Content hash: 633a8e5146c832bd.

Licence

Source corpus: tau2-bench (MIT), https://github.com/sierra-research/tau2-bench. Apache-2.0 for the harness and every package; each corpus keeps its own.

Downloads last month: 1,003

Collection including leibler/airline

Kullback Environments

Collection

Executable Environments rebuilt from agent traces by Kullback and graded by code. Each card carries its own replay fidelity and trusted Task count. • 3 items • Updated Sep 9